Frequently Asked Questions
Everything you need to know about your ApeSurvival gear.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental United States. International orders may take 10-21 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day satisfaction guarantee. If your apparel doesn't fit or meet your expectations, you can return it in its original, unworn condition for a full refund or exchange.
How should I care for my ApeSurvival apparel?
To preserve the quality of the fabric and prints, we recommend machine washing cold with like colors and tumble drying on low heat. Avoid using bleach or ironing directly on the graphics.
Do you offer international shipping?
Yes, we ship our gear worldwide. Please note that international customers are responsible for any applicable customs duties or import taxes required by their home country.
How can I track my package?
Once your order is processed and shipped, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as digital payment options like PayPal, Apple Pay, and Google Pay.